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280 N Hubbards Ln, Louisville, KY 40207
Call Us (502) 896-0305

Know What Our Clients Have to Say About Us

2020-03-18
     
Needless to say, I avoided making a purchase that I would've sorely regretted had it not been for the fine folks at SMI!
2020-03-18
     
They advised me on all aspects of the project, and I am quite pleased with the final result.
2020-03-18
     
Have always had perfect service .Very Ethical establishment. Reasonably priced. Accurate diagnosis , repairs and guidance always. Thank you
2020-03-12
     
Worked with Paul at SMI- he was very responsive and professional addressed all our questions.
2020-03-10
     
As always they had did a great job on my truck. I got in at the time scheduled and they had me out before expected.
2020-02-13
     
Amazing! SMI has great customer service -- they got my car in and out within 20 minutes. I won't be taking my car anywhere else from now on.
2020-02-12
     
Paul kept me informed at all times and I was charged fairly.
2020-02-06
     
Very courteous staff. Clear communication about what’s being done and the wait time. Great waiting room. Great price. I will keep coming!
2020-02-05
     
Bill was proactive in communicating needed repairs and provided updates along the way. Repairs were completed when promised.
2020-02-02
     
Paul and the team at SMI always provide a very professional experience. I know their trusted mechanics will take great care of my vehicles.
2020-01-23
     
Excellent service. Fair pricing. My first Audi has a new home. 👍
2020-01-21
     
All of the service staff go above and beyond to assure their customers have a positive result.
2020-01-16
     
My car was in and out in a day and the customer service was excellent. I highly recommend SMI.
2020-01-16
     
I truly appreciate Bill and his facilitation of services.
2020-01-14
     
GREAT PEOPLE/ Understanding of timing challenges/ work performed as promised and quick/ I can trust what they tell me
2020-01-13
     
Always so helpful with all my car needs! Highly recommend!
2020-01-11
     
Very professional, quality work, fair prices. What else would you need?
2020-01-08
     
Friendly service
2020-01-08
     
Amazing service here
2020-01-01
     
They are on time, fair priced, and pleasant to deal with.
2020-01-01
     
Very professional.
2019-12-24
     
Excellent n prompt service. Detailed and personalized information n good feedback on the health of my Mini.
2019-12-23
     
SMI did an excellent job on our car when it was serviced and new tires were put on.
2019-12-15
     
Always so friendly and helpful. My go to guys.
2019-12-13
     
Always quick, polite, knowledgible, and very close to the predicted cost. John Jent
2019-12-11
     
Always take good care of issues on my car and explain very well
2019-12-04
     
Appreciate their communication on the front end and tail end of service. No surprises and attention to detail for safety.
2019-12-04
     
They are very nice and quick to respond. A friend recommended them to me after I had an issue with a previous mechanic.
2019-11-27
     
Very good service.
2019-11-26
     
Always have a great experience at SMI. They have been my go to repair shop for more than 20 years.
2019-11-25
     
I now have the vehicle back and incurred no out of pocket expense thanks to SMI and their honest service department and technicians.
2019-11-14
     
Excellent, honest technicians
2019-11-12
     
So kind, so thorough, so knowledgeable, so trustworthy. It’s why I return over and over.
2019-11-04
     
Great shop! Bill kept me updated throughout the whole repair process and discussed options with me. Thanks!
2019-11-04
     
Top Notch! Professional, courteous and caring.
2019-10-28
     
I would recommend SMI to everybody they do great work at fair prices.
2019-10-09
     
Always courteous and well informed service They stay on point and on schedule Have become my go-to shop fir repairing my cars
2019-10-07
     
Once again SMI provided excellent service. I appreciate their integrity and professionalism.
2019-09-26
     
The shop is very professional yet approachable and friendly at the same time; several characteristic you will seldom find in a single shop.
2019-09-25
     
Great place. Service cost is reasonable. They also gave me a free car wash and interior cleaning. Would definitely recommend it.
2019-08-26
     
I highly recommend this shop. Honest, quality work at a fair price.
2019-08-26
     
I appreciate the service and personal attention. I will bring my other vehicle here if needed without hesitation.
2019-08-19
     
As always my experience with SMI was superb. Bill Driver has never failed me
2019-07-29
     
I've been coming here for around 30 years, I wouldn't go anywhere else.
2019-07-10
     
Only shop I totally ttust
2019-07-05
     
Knowledgeable and friendly staff. They'll get your stuff up and running again and help accommodate you in the meantime.
2019-07-03
     
First time service customer and the experience did not disappoint! They were fast and courteous every step of the way.
2019-06-27
     
Always fast service at a great fair price!
2019-06-27
     
They have always provided excellent service at a fair deal.
2019-06-21
     
Excellent service from Paul and the technicians at SMI. Go here if you prefer quick service and friendly people who know what they're doing.
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Dear Valued Customers,

After conferring with State and local officials and based on the relatively small number of personal interactions involved in our daily operation we have decided to continue to function and will be open regular hours. We have taken aggressive measures to sanitize surfaces that are prone to human touch and will do so on a continuing basis. In addition we will make certain that as we interface with you at the counter, handle your keys, answer questions and clean your car and take payment we will maintain proper distance and sanitize the touch points in your car. We are committed to your safety and well being and will comply with any restrictions imposed by authorities.

We are here to support all of our clients as best we can for as long as we can. Don't hesitate to call the shop with questions.

Give us a call today to schedule an appointment.