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280 N Hubbards Ln, Louisville, KY 40207
Call Us (502) 896-0305

Know What Our Clients Have to Say About Us

2020-01-23
     
Excellent service. Fair pricing. My first Audi has a new home. 👍
2020-01-21
     
All of the service staff go above and beyond to assure their customers have a positive result.
2020-01-16
     
My car was in and out in a day and the customer service was excellent. I highly recommend SMI.
2020-01-16
     
I truly appreciate Bill and his facilitation of services.
2020-01-14
     
GREAT PEOPLE/ Understanding of timing challenges/ work performed as promised and quick/ I can trust what they tell me
2020-01-13
     
Always so helpful with all my car needs! Highly recommend!
2020-01-11
     
Very professional, quality work, fair prices. What else would you need?
2020-01-08
     
Friendly service
2020-01-08
     
Amazing service here
2020-01-01
     
They are on time, fair priced, and pleasant to deal with.
2020-01-01
     
Very professional.
2019-12-24
     
Excellent n prompt service. Detailed and personalized information n good feedback on the health of my Mini.
2019-12-23
     
SMI did an excellent job on our car when it was serviced and new tires were put on.
2019-12-15
     
Always so friendly and helpful. My go to guys.
2019-12-13
     
Always quick, polite, knowledgible, and very close to the predicted cost. John Jent
2019-12-11
     
Always take good care of issues on my car and explain very well
2019-12-04
     
Appreciate their communication on the front end and tail end of service. No surprises and attention to detail for safety.
2019-12-04
     
They are very nice and quick to respond. A friend recommended them to me after I had an issue with a previous mechanic.
2019-11-27
     
Very good service.
2019-11-26
     
Always have a great experience at SMI. They have been my go to repair shop for more than 20 years.
2019-11-25
     
I now have the vehicle back and incurred no out of pocket expense thanks to SMI and their honest service department and technicians.
2019-11-14
     
Excellent, honest technicians
2019-11-12
     
So kind, so thorough, so knowledgeable, so trustworthy. It’s why I return over and over.
2019-11-04
     
Top Notch! Professional, courteous and caring.
2019-11-04
     
Great shop! Bill kept me updated throughout the whole repair process and discussed options with me. Thanks!
2019-10-28
     
I would recommend SMI to everybody they do great work at fair prices.
2019-10-09
     
Always courteous and well informed service They stay on point and on schedule Have become my go-to shop fir repairing my cars
2019-10-07
     
Once again SMI provided excellent service. I appreciate their integrity and professionalism.
2019-09-26
     
The shop is very professional yet approachable and friendly at the same time; several characteristic you will seldom find in a single shop.
2019-09-25
     
Great place. Service cost is reasonable. They also gave me a free car wash and interior cleaning. Would definitely recommend it.
2019-08-26
     
I highly recommend this shop. Honest, quality work at a fair price.
2019-08-26
     
I appreciate the service and personal attention. I will bring my other vehicle here if needed without hesitation.
2019-08-19
     
As always my experience with SMI was superb. Bill Driver has never failed me
2019-07-29
     
I've been coming here for around 30 years, I wouldn't go anywhere else.
2019-07-10
     
Only shop I totally ttust
2019-07-05
     
Knowledgeable and friendly staff. They'll get your stuff up and running again and help accommodate you in the meantime.
2019-07-03
     
First time service customer and the experience did not disappoint! They were fast and courteous every step of the way.
2019-06-27
     
Always fast service at a great fair price!
2019-06-27
     
They have always provided excellent service at a fair deal.
2019-06-21
     
Excellent service from Paul and the technicians at SMI. Go here if you prefer quick service and friendly people who know what they're doing.
2019-06-21
     
Friendly and professional staff. Arranged an Uber for me to work. Car was ready hours before promised.
2019-06-18
     
Certainly the best service resource in Greater Louisville...And that goes for the body shop as well. I am a veteran customer at both place.
2019-06-15
     
Excellent service and response. Under-promise and over-deliver. Straightforward and don't pull any punches. Highly recommend!
2019-06-09
     
Trusting, competent, and very nice
2019-05-27
     
Quick diagnoses of my cars problem. Clear estimate of the cost of what had to be done. Timely completion of the repairs.
2019-05-24
     
Debbie and Kelly were very helpful and responsive to my needs. Kelly answered all my questions regarding the job.
2019-05-21
     
Professional and personal.
2019-05-14
     
Very thorough. Always explain every detail in language i understand.
2019-04-05
     
have had smi do my car for years and will have them also service my other now out of warranty vehicle due to the great and professional service.
2019-03-25
     
Always a thorough inspection and repair experience.
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